BlockTheCalls was born from firsthand experience trying to protect someone vulnerable from determined scammers.
An older adult close to our team lost approximately $20,000 to a tech-support scam. Later, he became convinced that he had won Publishers Clearing House. Most recently, he sent money orders to another scammer.
An aide at his assisted-living facility recognized what was happening and contacted the family while it was underway. She urged him to stop, but the scammer’s story had already taken hold. He would not listen.
The family has since been forced to pursue more serious protective measures, including guardianship. He continues to fight for his autonomy even while scammers manipulate him into decisions that threaten that autonomy, his security, and his future.
This is not rare. It is not a family’s failure, and victims should not be ashamed. Scammers create urgency, isolate people from those trying to help, and turn trust into money.
Our team is building BlockTheCalls to intervene earlier, before an unfamiliar caller has the opportunity to create that pressure, and to help families know when protection has been removed or needs attention.
If this story feels familiar, protect your family before the next call.