BlockTheCalls.com — Terms of Service

Availability notice. This public site does not accept payment or create reservations. Privacy exposure reports are not accepting requests yet.

Effective: August 31, 2026 (supersedes the August 10, 2026 version)

In plain English. These are the rules for using BlockTheCalls. The big points: we’re an AI that screens your inbound calls — we are not a phone company; you forward your calls to us and let our AI screen them; we never make calls and do not provide 911 (your own phone does that); this site does not take payment; outages can happen and we’re not liable for missed or blocked calls during them; the service is provided “as is”; disputes are resolved by individual arbitration in Wyoming with a class-action waiver (you can opt out within 30 days); and you agree not to use the service to manufacture lawsuits or for anything illegal. Read the full terms — they’re binding.

1. Agreement and who can use the service

These Terms of Service (“Terms”) are a binding agreement between you and DCJP, LLC, a Wyoming limited liability company (“DCJP,” “BlockTheCalls,” “we,” “us,” “our”), governing your use of BlockTheCalls.com and the BlockTheCalls service (the “Service”). By creating an account, making a founding reservation, or using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. Minors under 18 cannot sign up or hold an account directly. A parent or legal guardian may enroll a minor or a vulnerable adult as a custodial manager — see Section 5.

These Terms incorporate by reference our Privacy Policy, our Recording & Consent Notice, our Data Retention & Deletion Policy, and — if you install a mobile app — the applicable end user license agreement for iOS or Android.

2. What the Service is — and is not

In plain English. We screen and block unwanted inbound calls with an AI. We are not your phone company and we don’t replace your phone service.

BlockTheCalls is an AI assistant that screens and blocks spam, scam, and other unwanted inbound calls.
BlockTheCalls is not a telephone company, telecommunications carrier, interconnected VoIP provider, or phone service, and does not replace your existing phone service. The Service works alongside your phone service to screen calls you forward to us.
The Service places no outbound calls and provides no emergency (911) calling. See Section 9.

In plain English. You forward your calls to us; that’s how we screen them, and your consent to that is a core part of this deal.

To use the Service, you forward your inbound calls to BlockTheCalls using your carrier’s call-forwarding feature. By enabling forwarding and using the Service, you grant BlockTheCalls permission to be in the path of your forwarded calls and to access the associated call data in order to screen them. This access is a core, essential term; the Service cannot function without it. You represent that you are authorized to forward calls to your line and to consent to screening of calls placed to you.

In plain English. Screening can involve our AI listening to and transcribing the call. You consent for your own line. See the Recording & Consent Notice for the details.

Screening may involve our AI being in the call path and processing and transcribing call audio, with short recordings where needed to screen. You consent, for your own phone line, to this processing, transcription, and recording. How caller consent and state recording laws are handled is described in the Privacy Policy, Section 4, and in full in the Recording & Consent Notice. We do not create voiceprints or biometric identifiers and do not use call content to train AI models.

Your responsibility for lawful use. Recording and intercepting telephone calls is regulated by federal and state law, and the rules differ by state. Some states require that all parties to a call consent. You are responsible for ensuring your use of any recording feature is lawful in every jurisdiction that applies to your calls. We provide compliance tools and disclosures — not legal advice, and not a guarantee that your use is lawful.

5. Custodial accounts — minors and vulnerable adults

In plain English. A parent or guardian can protect their kids or elderly relatives. Minors can’t sign up themselves.

Minors under 18 cannot create or hold an account directly.
A parent or legal guardian may create an account as a custodial manager and enroll a protected person — their child under 18, or an elderly parent, relative, or other adult for whom they are an authorized guardian or representative.
As custodial manager, you represent that you are authorized to enroll the protected person, to forward their line, and to consent on their behalf, and you are responsible for the account and for the protected person’s use of the Service.
We record a custodial manager’s authority only as a claim you make to us. We do not verify, and do not assert, that any guardianship, parental authority, or power of attorney is legally sufficient.

5.1 What a custodial manager can see

In plain English. A parent can see their child’s call activity until the child turns 18. A guardian can see the call activity of an adult they’re authorized to look after. Access is to the protected person’s screening data — not to anything else.

A custodial manager can see the protected person’s call history, screening outcomes, voicemail, and blocked/allowed lists, and can manage the protected person’s settings.

A child under 18. A parent or legal guardian has this access without needing to submit anything further.
An adult. Because an adult’s data is their own, access requires either the adult’s own consent in the app, or documentation of your authority — see §5.2.

5.2 Proving authority over an adult (power of attorney or guardianship)

To obtain custodial access to an adult’s account, you may upload a PDF of a power of attorney, guardianship or conservatorship order, or equivalent authority. We store that document securely, use it only to decide and evidence the access request, and treat it as confidential.

We do not verify the document, and we do not determine whether it is legally sufficient or still in force. Uploading it is your representation that it is genuine, current, and grants you authority over the protected person’s affairs, and you remain responsible if it is not.

5.3 When custodial access ends

Access is established by a document, and it ends by a document. We keep a record of what established the access and what ended it.

A child reaching 18. Custodial access ends automatically on the protected person’s 18th birthday, without any request or document. From that day the account belongs to them alone. If they want a parent to keep access, they can grant it themselves under §5.1.
Guardianship or conservatorship. Because a court has determined that the protected person cannot manage their own affairs, access granted on a guardianship or conservatorship order can be ended only by a court order terminating, modifying, or transferring the guardianship, or equivalent documentation, provided to [email protected].
Power of attorney. A power of attorney is granted by the protected person and can be revoked by them. Access granted on a power of attorney ends when a written revocation is provided to [email protected]. A signed, written revocation from the protected person themselves is sufficient — it does not have to come from the custodial manager, and it does not have to be prepared by a lawyer.
Consent-based access. Where an adult granted access in the app rather than by document, they can withdraw it in the app at any time.
By us. We may suspend or end custodial access if we receive credible information that the authority claimed does not exist, has ended, or is being misused.

If you are a protected person and you are concerned about who has access to your account, contact [email protected] and we will tell you what access exists and what is needed to end it.

5.4 Guardian protection-status notices

On a supervised / custodial line, the account owner may be notified if the app is removed, someone attempts to disable protection, or protection needs attention. These notices are meant to keep the account owner informed without granting access to the protected person’s private device activity. A notice is not an emergency alert and does not replace appropriate care, supervision, or emergency services.

6. Public site and access

In plain English. This public site explains the service and can send you to signup. It does not accept payment or create a paid subscription.

Access and account actions continue in the authenticated BlockTheCalls app.
This site does not display a price, collect a card, create a Checkout session, or grant paid access.
Any future billing terms require separate counsel review before publication.

6A. Future subscription terms

In plain English. Subscription, renewal, cancellation, and refund terms are not offered through this public site.

No subscription, automatic renewal, cancellation, refund, tax, or billing-error terms are made available by this site. They will be published only after counsel review and before any payment flow is enabled.

7. Service availability, outages, and your responsibilities

In plain English. We work hard to keep the Service running, but outages happen. We’re not liable for missed or blocked calls during them, and you’re responsible for switching back to your normal phone if you need guaranteed call delivery.

We make best efforts to keep the Service available, but it may experience interruptions, outages, errors, delays, or downtime, and screening may occasionally block wanted calls or pass unwanted calls (false positives/negatives).
You agree that we are not liable for missed, delayed, dropped, or blocked calls, or for any damages arising from Service interruptions, outages, errors, or screening decisions.
Connection status and fail-safe. The app shows your connection status. If the Service cannot stay connected for more than 30 seconds, the app notifies you and offers to dial your carrier’s cancel-forwarding code to restore normal phone behavior, re-enabling forwarding when the Service is available again.
Your responsibility. You are responsible for disabling call forwarding if you need guaranteed call delivery during an outage. Do not rely on the Service where missing a call could cause harm.

8. Acceptable use — what you may not do

In plain English. Use it to protect yourself and the people in your care. Don’t use it to manufacture lawsuits, and don’t use it for anything illegal.

The Service is for personal call protection only. You agree not to:

use the Service to generate, harvest, manufacture, or support litigation against callers, including TCPA or other claim “harvesting”;
use the Service for any unlawful purpose or in violation of any applicable law, including wiretap, recording-consent, telemarketing, or privacy laws;
record or intercept communications you are not lawfully entitled to record or intercept;
place, facilitate, or enable unlawful telemarketing, autodialed or prerecorded calls, or messages in violation of the TCPA (47 U.S.C. §227), the Telemarketing Sales Rule (16 CFR Part 310), the Do-Not-Call registry, or state equivalents;
engage in unlawful debt collection in violation of the FDCPA (15 U.S.C. §1692) or applicable state law;
resell, sublicense, or provide the Service to third parties, or use it for telemarketing, call centers, or commercial call operations;
harass, stalk, threaten, defame, or invade the privacy of any person, or use the Service for unlawful surveillance of or evidence-gathering against any person;
reverse engineer, interfere with, overload, or attempt to circumvent the Service’s security or limits; or
misrepresent your authority over the line you forward.

We may investigate suspected violations and may suspend or terminate accounts that violate this section.

9. Emergency services (911) — not provided

In plain English. BlockTheCalls does not do 911 or any emergency or outbound calling. Your own phone and carrier do that. Never rely on us for emergencies.

THE SERVICE DOES NOT PROVIDE, ROUTE, CARRY, OR SUPPORT 911 OR ANY OTHER EMERGENCY OR OUTBOUND CALLING. BlockTheCalls screens inbound calls only and places no outbound calls of any kind. All 911 and other emergency and outbound calls must be made through your own phone’s normal dialer and your own carrier — not through BlockTheCalls. Do not rely on BlockTheCalls for emergency communications. We are not responsible for any inability to reach emergency services, which is outside the Service.

10. Disclaimer of warranties — “AS IS”

In plain English. The Service is provided as-is. We don’t promise it will catch every bad call or never block a good one.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Service will be uninterrupted, error-free, secure, or accurate, or that it will block all unwanted calls or never block wanted calls. You use the Service at your own risk.

11. Limitation of liability

In plain English. If something goes wrong, our liability is strictly limited — no indirect damages, and a cap tied to what you paid.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

DCJP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, or for lost profits, lost data, business interruption, or reputational harm, arising out of or relating to the Service, including missed, delayed, dropped, or blocked calls and Service outages or errors, even if advised of the possibility.
DCJP’S TOTAL AGGREGATE LIABILITY arising out of or relating to the Service will not exceed the greater of (a) the amount you paid DCJP for the Service in the 12 months before the event giving rise to the claim, or (b) US $100.
Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless DCJP and its members, officers, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) issues arising from Service interruptions or outages, including missed or blocked calls; (c) your violation of these Terms or the Acceptable Use section; (d) recording or consent issues arising from calls placed to a line you forward; (e) your role as a custodial manager, including enrollment of a protected person; and (f) your violation of any law or third-party right.

13. Suspension and termination

We may suspend or terminate your access for violation of these Terms, suspected unlawful or prohibited use, non-payment, or to protect the Service or others. You may stop using the Service and disable forwarding at any time. Sections that by their nature should survive (including Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution) survive termination. What happens to your data on termination is described in the Data Retention & Deletion Policy.

14. Governing law and venue

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. Subject to Section 15 (Arbitration), the exclusive venue for any dispute is the state and federal courts located in Wyoming, and you consent to their jurisdiction.

15. Dispute resolution — arbitration and class-action waiver

In plain English. Most disputes are resolved by binding individual arbitration, not in court and not as a class action. You can opt out within 30 days.

Binding arbitration. Except as noted below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its consumer arbitration rules, seated in Wyoming or conducted remotely.
Class-action and jury-trial waiver. You and DCJP waive the right to a jury trial and to participate in any class, collective, consolidated, or representative action. Disputes are resolved only on an individual basis.
Opt-out. You may opt out of arbitration by notifying us at [email protected] or DCJP, LLC, 30 N Gould St Ste R, Sheridan, WY 82801 within 30 days of first accepting these Terms.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for intellectual-property or unauthorized-use claims.

16. Changes to the Service and to these Terms

We may modify the Service or these Terms. For material changes to these Terms, we will update the “Effective” date and provide notice as required by law. Continued use after changes take effect constitutes acceptance, except where additional consent is legally required.

17. Miscellaneous

Entire agreement / severability: these Terms, the Privacy Policy, the Recording & Consent Notice, the Data Retention & Deletion Policy, and any applicable mobile-app EULA are the entire agreement; if any provision is unenforceable, the rest remains in effect. The class-action waiver in Section 15 is non-severable from the arbitration agreement — if the class-action waiver is held unenforceable, the arbitration agreement is void.
Assignment: you may not assign these Terms; we may assign them in connection with a business transfer.
No waiver: our failure to enforce a provision is not a waiver.
Force majeure: we are not liable for failures caused by events beyond our reasonable control.

18. Mobile applications and app-store terms

If you download or use a BlockTheCalls mobile application, your use of that application is also governed by the applicable end user license agreement:

iOS / iPadOS: BlockTheCalls iOS End User License Agreement
Android: BlockTheCalls Android End User License Agreement

Your use of an application obtained from a third-party app store is additionally subject to that store’s own terms. If an app-store rule conflicts with these Terms with respect to that application, the app-store rule controls for that application only, and the rest of these Terms continue to apply.

19. Text messages (SMS) from BlockTheCalls

In plain English. Giving us your mobile number alone does not sign you up for texts. If an optional text program is available, you choose operational and marketing messages separately. Reply STOP to opt out, HELP for help. Message and data rates may apply. We never sell or share your number.

Separate programs. Operational messages may include authentication codes, account and security notices, requested service updates, privacy-report notifications, customer care, and requested reminders. Marketing messages may include privacy education, product announcements, and offers, but only after a separate marketing SMS opt-in. Marketing consent is not a condition of purchase, a report request, account creation, or unrelated service use.
Consent. We request a separate, affirmative choice for operational SMS and marketing SMS. Email consent and a submitted or verified phone number do not themselves establish SMS consent.
Message frequency. Message frequency varies with your account activity and the alerts you enable — messages are sent as events require.
Cost. Standard Message and Data Rates may apply. BlockTheCalls does not charge for these messages; your mobile carrier’s standard rates apply.
Opt out. Reply STOP to opt out of any message to stop receiving texts from that program. You will receive a single confirmation message naming the program and confirming that no further messages will be sent. Opting out of texts does not cancel your subscription and may disable features that depend on SMS.
Help. Reply HELP for help. You will receive a reply naming the program and giving customer-care contact details. You can also email [email protected] or write to DCJP, LLC, 30 N Gould St Ste R, Sheridan, WY 82801.
Consent is text-message-only and separate. Your consent to receive recurring text messages is collected separately from, and is not bundled with, consent for email or phone calls. Some requested services, including a privacy exposure report, may require mobile-number possession verification for security; that verification does not enroll you in recurring SMS.
Carriers. Supported carriers are not liable for delayed or undelivered messages.
Privacy of your mobile number. We do not sell or share your mobile number or your SMS consent with third parties, and we do not share them with anyone for their own marketing purposes. See the Privacy Policy and SMS Terms.

20. Third-party services we rely on

The Service depends on third-party providers to function, including for call transport, speech-to-text, text-to-speech, AI processing, caller reputation, and payments. The current list of providers that process personal data on our behalf is maintained in the Privacy Policy, Section 8. Your use of the Service may be subject to those providers’ terms. We are not responsible for the acts or omissions of third-party providers, and we do not guarantee their availability.

21. Export controls and sanctions

You may not use or export the Service in violation of U.S. export-control or sanctions laws. You represent that you are not located in, and are not a national of or ordinarily resident in, an embargoed country or territory, and that you are not on any U.S. government restricted-party list.

22. Contact

Business name: DCJP, LLC, trading as BlockTheCalls.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Customer support: [email protected]
Legal and privacy: [email protected]